Delivery & Returns

Shipping methods and cost for UK and EU orders

We offer free delivery throughout the UK and Europe.

Methods of shipping

UK orders

All orders are shipped by Royal Mail 1st class post. This can take between 2 working days and 3 working days.

EU orders

International orders are usually shipped by International AirMail. Depending on your country this can take between 2 weeks and 4 weeks.

Countries eligible for free shipping

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom

Notification of shipping

When your goods are shipped we will send you an email advising that we have sent your order and confirming the method of shipment used.

Returns policy

Damaged goods and our guarantee

All items will be checked before shipping. If for any reason you are dissatisfied with the product, please contact us at your earliest convenience. If the goods delivered to you arrived having been damaged in transit, or otherwise not as described, then Gallery Preira will be responsible for the cost of returning them.

Non-faulty goods

If you decide within 14 days of receipt of a product that you do not wish to keep it then it can be returned to us for a full refund. 

You may want to have a returned product replaced with an alternative product. If so then include a note with your return advising us of this.

When the product is received we will check it to make sure that it is in good condition. If this is the case then we will refund your card with the original purchase cost. Gallery Preira will not be liable to re-imburse the cost of returning an unwanted item unless it was recieved in error.

How to return to us

It is your responsibility to ensure that returned goods actualty get back to us so we suggest that you use the signed recorded 2nd class mail service. If you use a more expensive service and we are re-imbursing the postage cost we will not re-imburse more than the recorded 2nd class mail cost.

If the goods are not faulty the cost of returning then is your responsibility.

RETURN ADDRESS: Gallery Preira, Hereford Court, 61 The Drive, Hove, East Sussex, BN3 3PF