Shipping methods and cost for UK, EU & International orders
We offer free delivery throughout the UK and Europe.
Methods of shipping
UK orders
All orders are shipped by Royal Mail 1st class post.
Dispatch to the UK can take between 3 to 7 working days.
We will send you an email confirmation when your order has been shipped, with its tracking number.
EU orders
International orders are usually shipped by International AirMail. Depending on your country this can take between 2 weeks and 4 weeks.
Please Note, Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
EU Countries eligible for free shipping
- Albania
- Andorra
- Armenia
- Austria
- Azerbaijan
- Belarus
- Belgium
- Bosnia and Herzegovina
- Bulgaria
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Finland
- France
- Georgia
- Germany
- Greece
- Hungary
- Iceland
- Ireland
- Italy
- Kazakhstan
- Kosovo
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Malta
- Moldova
- Monaco
- Montenegro
- Netherlands
- North Macedonia
- Norway
- Poland
- Portugal
- Romania
- San Marino
- Serbia
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
- Turkey
- Ukraine
International orders
International worldwide orders are usually shipped by International AirMail. Depending on your country this can take between 2 weeks and 4 weeks. Costs for shipping internationally are as follows:
Pieces up to 4kg – £45
Pieces over 4kg – £65
Please Note, Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
International coutries we ship to
- North America
- Canada
- South America
- Asia (exluding N. Korea)
- Oceania
Notification of shipping
When your goods are shipped we will send you an email advising that we have sent your order and confirming the method of shipment used.
Returns policy
Damaged goods and our guarantee
All items will be checked before shipping. If for any reason you are dissatisfied with the product, please contact us at your earliest convenience. If the goods delivered to you arrived having been damaged in transit, or otherwise not as described, then Gallery Preira will be responsible for the cost of returning them.
Non-faulty goods
If you decide within 14 days of receipt of a product that you do not wish to keep it then it can be returned to us for a full refund.
You may want to have a returned product replaced with an alternative product. If so then include a note with your return advising us of this.
When the product is received we will check it to make sure that it is in good condition. If this is the case then we will refund your card with the original purchase cost. Gallery Preira will not be liable to reimburse the cost of returning an unwanted item unless it was received in error.
How to return to us
It is your responsibility to ensure that returned goods actually get back to us so, we suggest that you use the signed recorded 2nd class mail service. If you use a more expensive service and we are reimbursing the postage cost we will not reimburse more than the recorded 2nd class mail cost.
If the goods are not faulty the cost of returning then is your responsibility.
RETURN ADDRESS: Gallery Preira, Hereford Court, 61 The Drive, Hove, East Sussex, BN3 3PF
